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Why
Top Finance Officers Ted Martin is the founder and chief executive officer of Martin
Partners LLC, an executive-search firm in Chicago.
The new recruiting requirements
are tied to what's going to happen at the board of director level and then
trickle down. The finance and audit committee is under more scrutiny than
ever. Given that, a new and valuable credential for [chief financial
officers] in publicly traded corporations is a stint in the audit function. In the past, you might have had
finance and audit committee members who didn't have financial backgrounds.
They would rubberstamp the reports because of this lack of experience. Now
you're going to need heavily finance-oriented board members who will be
tearing apart and peeling back the onion on all the financials. That creates
implications for the CFO because all reports will be under more scrutiny than
in the past. That's going to require more detail in reporting, so companies will
need CFOs who are used to delivering at that level. They'll also need a heavy
emphasis on budget and cost accounting. They must know what every single item
in an organization costs, because they're going to be accountable for every
dollar. The days of relying on your controller and treasurer to support you
are gone. CFOs are going to have to be knowledgeable and go deeper into the
details because the board is going to ask for it. A CFO who has a deal orientation
may not be qualified for the job today. This type of background was once
appropriate, especially in companies making acquisitions. For these CFOs,
relationships with investment bankers might have been a primary attribute.
But now, a CFO with deal experience will have to be as savvy as the controller
on the details behind the numbers. That's tough because a heavily
deal-oriented CFO wouldn't have come up through that side of finance. CFOs also need an operational
understanding so they can't be snowballed by the numbers. A finance executive
who comes from a "non-siloed" organization will be more in tune
with today's opportunities than one from a vertically structured organization
who gets numbers dumped on him. CFOs will be responsible for fraud and
deceit, so they have to be able to see it. Culpability is going to flow all
over the place, and the CFO and CEO will be responsible for making sure the
numbers are right. Saying, "I didn't know" won't be an excuse for a
CFO in the future. We aren't talking about executives who intentionally misled
others, such as [former Enron CFO] Andy Fastow. Now, even if you didn't know,
you'll still be as guilty as an Andy Fastow.
That's a good question.
Everything will be "back to basics," including an emphasis on
integrity. I think what happened is that during the big dot-com run-up in
stock prices, executives at traditional companies began asking why those
folks were getting rich when they felt they deserved it more. They decided to
go find riches so they wouldn't be outdone by 28-year-olds who got on the
cover of Red Herring. It's very possible that the
desire for the same riches among Fortune 500 executives may have led to a
loosening in moral standards. Back then, no one was talking about ethics. No
one said, "How's the integrity and moral fabric of corporate America
doing?" The word "integrity" didn't show up a lot, and because
of that, it got stretched. The greed factor surfaced in light of all the
money dot-comers were making. It could be argued that what was
called "managing earnings" -- what corporations used to do to
massage earnings in the quarterly reports -- is now called deception. There's
a tighter screen now. CFO candidates will be scrutinized more than ever.
They'll be asked if they worked at companies that managed earnings or were
squeaky clean and what their personal position is on this. There's a fine
line between financial acumen and astuteness and deceit, and the line has
moved back. We're going to be looking for squeaky-clean backgrounds. M.B.A.
degrees from top schools also will increase in importance, because schools
have added ethics courses.
From a recruiter's perspective,
it's all about references. I would emphasize community activities. We'll be
looking for proverbial "Eagle Scout" backgrounds. We'll conduct
community and integrity references in addition to corporate references. We'll
now be calling ministers, priests, teachers and Boy Scouts leaders. Those
references were often skipped over in the past. One strategy for candidates might
be to offer such references up front to support their corporate references.
At the end of the day, a high sense of integrity must be in the fabric of a
person. Whether at work or in the community, they're going to exude the same
ethics.
We call friends of our firm who
may have worked during an overlapping period with the candidate. We ask them
to give us names of the best CFO they ever worked with, without telling them
the candidate's name. If a reference doesn't mention the candidate's name
after being asked to name the best CFO, you learn something. It's through
this informal reference process that you learn the real story. It's tougher
when the candidate provides a list of references, because those people know
the candidate has supplied their name and are very cautious about what they
say. But this is a free country, and I can talk to anyone. We also have to
call people to get information about the references to make sure we eliminate
someone who just might not like the candidate for some reason.
You need an ability to read the
CEO's mind and be comfortable with ambiguity. This nuance separates great
CFOs from good ones. It has to do with knowing what the CEO wants to
communicate inside and outside communities. You need to get it right in terms
of what you disclose, while still operating with integrity. The ability to read the CEO's
mind means knowing when to give certain numbers to the CEO so he's never
caught off guard. It's like having a sixth sense that tells you when to say,
"Let me take you through this quarter." You sense that he or she
doesn't have enough information and needs to be more updated on the numbers.
When you can do this, the CEO says, "That's great information."
Again, you find this through
references, not through a personal interview. When you talk to the CEO a
candidate worked for, he'll say, "I was never caught off guard, never
surprised. I always knew what the issues were and had an explanation for why
the numbers were off." That is a really subtle skill.
You will need references who will
say you fought against the transgressions. It also depends on how tarnished
you are. Once the organization reaches a certain size and level, it depends
on the transgression. If it's deep enough, no one will touch a CFO who says
he didn't know about it. In fact, there's a double-edged
sword to coming from a tainted company. If you claim you didn't know about
the problem, you show you weren't valued enough to be in on what was going
on. It means your head was so far in the sand, you were removed from the
day-to-day details. If you did know about the transgression, then you won't
be wanted.
It adds to their desirability.
We're continuing to evolve into a global manufacturing society, with
continued emphasis on finding the cheapest place to produce goods and
services. The global trend will continue, and international experience will
be increasingly valued. Two years in Hong Kong will be positive to a Fortune
500 company. You have to think in terms of the Global 500 companies. In the
middle market, needs are different. Executives who have never left Peoria may
run successful $250 million businesses. The best place to work is Asia.
China is an amazing country, and a lot of Fortune 500 companies want to
outsource all their manufacturing to it over time. Demand will grow for
Americans who speak Chinese. Companies such as Motorola have had big
presences in China for a long time. Others will follow suit. It's likely
they'll shift to hiring Chinese-born-and-raised employees who went to college
in the U.S. These people have the language ability, plus they speak English
and know our culture. I think we'll give up trying to teach Americans to
speak Chinese because enough Asians are coming here to college, and they'll
be the hot ticket. And they'll be in charge of the entire supply chain and
manufacturing over time for U.S. firms.
I have three. The first is,
"Give me an example of when you should have communicated more
information to the CEO, and you didn't. What happened and why?" Someone
who hasn't erred in this area hasn't discovered the line between saying too
much and too little. I want to know if after such an incident, they
over-communicated and had to back off. That will tell me they found the right
balance. The second is, "Give me an
example of when you over-communicated and the result of that." This
allows you to get at this "sixth sense" thing. Sometimes they say,
"Look, I just know" how much to say. And you can believe that. I also ask, "How do you get
the right balance; how do you walk the fine line of giving enough information
when your CEO is overloaded and running at 90 miles an hour?" They all say, "That's a good
question." They have trouble putting this into words. I know they have
that sense when they head nod and say, "I just do it."
There's definitely pent-up
demand. People want to grow their businesses, but they can’t because of a
spending freeze. Everyone wants new product development. Without this, they
can't push new products out the door, the salesforce doesn't have anything to
sell and there's no growth and no hiring. It's a cycle. The question is when this pent-up demand will be released. If we go into Iraq, it won't be released. Our markets don't like global uncertainty. What's going to release the job market is a feeling of global certainty again. We have to return to pre-9/11 to get that back. Uncertainty preys on people's minds. The feelings come together to create a nationwide corporate angst that holds back demand. -- Ms. Capell is a senior
correspondent for CareerJournal.com. She can be reached at frances.capell@dowjones.com. -- Ms. Capell is a senior correspondent for
CareerJournal.com. She can be reached at frances.capell@dowjones.com. |
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