
Including family
builds loyalty to job
May
8, 2001
Something
unusual happened when Marissa Moltzen interviewed for
her current job as business analyst manager at DataCo.,
a database marketing company in Chicago that specializes
in customer analysis: To her surprise, her husband,
Karl, a lawyer and real estate consultant, was invited
to talk things over with senior management.
"It was a wonderful thing to do," said
Moltzen. "That invitation said a lot about the
company."
And Karl did have
questions about benefits, job security, workload, hours
and opportunities. "As a result, our concerns were
eased and that was important, because at the time he was
in law school and I was the primary wage earner,"
said Moltzen, who was hired in 1999. "In fact, Karl
encouraged me to take the job before I actually decided
to do so. Today, they refer to Karl as an honorary
member of the team."
It's still unusual, during initial job interviews,
for potential employers to bring up the subject of
work/life balance and what the company is willing to
offer. But DataCo., which has sales of $3 million
annually and 22 employees, clearly is ahead of the curve
in allowing spouses or significant others to be
involved.
Extending an opportunity long given to top officers
was the idea of Patrick Albright, president and chief
operating officer of the firm, which also has offices in
Milwaukee, Lincoln, Neb., and Walker, Minn.
"When I was interviewing for my job here, my
wife, Christine, and I were expecting our third child
and I wanted to make sure she was involved--it was a big
move for us to make," said Albright, who has a
bachelor's degree in economics and an MBA. "I said
I wouldn't come on board until she had a chance to meet
everyone."
She did and was satisfied it was a good
opportunity--for the entire family.
"It went so well, I decided to offer it to
everyone, to make sure job candidates know that here,
your family comes first," said Albright, who now
has four children ranging from 13 years to six months.
"The beauty of it is that a supportive spouse or
significant other can engender loyalty to the company
and support for the employee--and that results in low
turnover and more satisfied employees. Everyone
wins."
The applicant's family may come in personally or
telephone. "I know that being able to do this is
easier for us because we're a small company right
now," Albright said. "But we never want to
lose it, no matter how big we get."
When Ted Martin, founder and president of Martin
Partners in Chicago, a national executive search firm
specializing in senior management, hires employees, he
"openly and up front" addresses the company's
family-friendly policies so that everyone knows what to
expect.
"I explain that it's not the hours you keep so
long as the work gets done," said Martin, who has
an MBA and specializes in recruitment for high-growth
businesses. His firm has 16 employees and annual
revenues of $5.4 million.
Though spouses and significant others aren't part of
his hiring process, Martin, who is married with four
children, says that by discussing family issues with job
applicants, "you're telling them you respect their
whole life."
All eight recruiters at his firm have the option of
working from home; hours are flexible and can vary from
week to week. "I know I'm going to be at my kids'
school conferences no matter what," said Martin,
"and this policy, from the beginning, lets the
staff know we're all on the same playing field."
Tim Carlson, DataCo.'s vice president of sales, also
knows that. Married, with two young children, Carlson's
wife, Angela, was pregnant when he was hired, and
"wanted to make sure we weren't taking a
risk." They met with management and she was
reassured.
"They mean it here when they say family comes
first," Carlson said. "It enhances our quality
of life at home knowing my wife is supportive and I
enjoy what I'm doing. I tell myself every day not to
take it for granted: I know I'm lucky."
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Carol Kleiman's column also appears in Sunday's
Working section. Watch her Career Coach segments Sunday
and Tuesday mornings on CLTV. Send e-mail to
ckleiman@tribune.com. |